The ways we support player payments
Our casino accepts a number of payment options so you can select the option that fits your preferred bank, wallet and currency. Cards, e-wallets, bank account transfers and Bitcoin all have distinct minimum amounts, processing times and fees, which we set out plainly below. Our payment range is available to eligible account owners, and the supported methods can vary by country.
For a quick reference, our brand is Piggy Bank, and we process deposits through approved providers while withdrawals are sent to a verified destination in your own name. The numbers shown in our table are indicative and may change as provider costs or currency conditions change.
| Method | Example minimum deposit | Usual processing period | Fee |
|---|---|---|---|
| Debit or credit card | 10 EUR | Instant to 1 business day | Free |
| E-wallet | 10 EUR | Instant | Free |
| Bank transfer | 50 EUR | 1 to 3 business days | Provider fee may apply |
| Bitcoin | 0.0002 BTC | Network confirmation required | Network fee may apply |
Deposits made with a card or e-wallet are generally credited fastest because our providers return confirmation directly. Bank transfers remain useful for larger steps, while Bitcoin can suit players choosing blockchain payments. Always check the displayed amount, currency and provider details before confirming a transaction.
How deposits and withdrawals move through our casino
A deposit starts when you choose an available payment option, enter an amount and confirm the transaction with the applicable provider. We receive the provider confirmation before crediting your account balance, so the time shown on your account can depend on the speed of your bank or wallet.
| Payment stage | What happens | Status |
|---|---|---|
| Request | You choose a method and enter the transaction amount. | Completed when confirmed |
| Provider processing | The bank, wallet or blockchain network processes the transfer. | Pending |
| Account credit | We add a confirmed deposit to your balance. | Completed |
| Withdrawal review | We check the request and your verification status. | Pending or approved |
| Payment release | We send the approved withdrawal to your verified destination. | Completed |
Withdrawals follow the same care in reverse. We verify the destination, complete our internal checks and then release the payment through the selected method. If a provider asks for additional information, the request is pending until that information has been supplied.
Account checks
Account checks help us protect your funds and keep payment activity linked to the correct person. Depending on the transaction and your jurisdiction, we may request confirmation of your identity, ownership of the payment method or the purpose of a move. These checks do not change the selected method, but they may affect when the transaction completes.
- Confirm that your casino account details match the name shown on your payment provider.
- Use only a bank account, card or wallet that you personally control.
- Respond promptly if we request a document or a transaction reference.
Our team checks unusual account activity and payment patterns before funds are released. This can include checks after a change of payment option, a large transfer or repeated unsuccessful requests. We do not ask you to send account passwords or complete unrelated security tasks through chat or email.
Deposit limits
Our deposit limits give you control over how much you add to your balance at one time. The limit may be set by the player profile, the payment option or local requirements, so the amount accepted can differ between options. We show any relevant limit before you confirm the transaction.
Cards and e-wallets usually support smaller, quicker deposits, while bank payments can accommodate higher amounts. Bitcoin limits depend on the available crypto payment configuration. If you need to change a personal limit, our payment customer support team can explain whether an adjustment is available for your account.
Handling withdrawals times
Processing of withdrawals begins after your request reaches us and passes the related account checks. Electronic wallet withdrawals are often the quickest option, payments by card may take several business days, and bank account transfers can require extra settlement time. Bitcoin withdrawals depend on blockchain confirmation and network conditions.
Provider processing is outside our direct control, but we monitor requests and send clear updates after the status changes. A weekend, public holiday, maintenance period or extra review can extend the expected time. We base the estimate on your chosen method instead of promising a defined delivery date.
Verification and security
Secure payments start with consistent account information and payment destinations that belong to you. Our casino applies verification rules in line with relevant requirements and may ask for a valid document for verification, proof of address or evidence of payment ownership. Our cashier accepts only the formats specified in the request.
Our team will never ask for your full card number, online banking password, digital-asset wallet seed phrase or complete document when a secure document upload is required. Keeping your login details private also helps us reduce fraud attempts and protects the balance on your account.
Payment support
Payment support is available when a transaction does not appear, a confirmation is missing or a request has remained pending longer than the stated estimate. When you contact us, include the transaction reference, method, amount, date and the outcome shown in your account, but leave out passwords and complete financial credentials.
- Check the transaction history and provider confirmation before opening a support request.
- Tell us whether the money was debited but not credited, or credited but not withdrawn.
- Allow our team to review the record before sending a replacement payment where one is due.
We aim to resolve account queries with the related provider and keep you informed about the next step. Duplicate steps, cancelled payments and incomplete verification requests are reviewed individually because each has a distinct payment status and resolution path.
Our casino payment summary
Our casino provides practical alternatives of funding method, clear withdrawal stages and checks designed to protect each account. Cards and electronic wallets suit quick steps, bank payments support higher-value payments and Bitcoin provides a blockchain option. We process each request against the published method limits, fees and processing estimate, while our payment support team assists with unusual transaction outcomes.