- Promotion types and what they include
- Which account conditions apply to casino offers
- Promotion types and their conditions
- Bonus features across our selection of games
- Deposits, withdrawals and bonus turnover
- Managing your account and getting help
Promotion types and what they include
We have a reward structure designed around three things: a package for players who are new for new accounts, ongoing offers on later deposits for returning customers, and game-particular bonuses that attach to distinct titles within our platform. Every offer on Speedau comes with disclosed conditions attached before you claim it, and those conditions are visible in the offer listing itself. You do not need to search for a individual terms document or guess at a code.
Our welcome package is distributed across your first deposits, which means a player who registers today gets the first portion as soon as the first required deposit is credited. Offers on later deposits work differently: they are time-limited, they require a minimum deposit, and they can be restricted to a single payment method depending on the campaign live that week.
Cashback is our third category. Instead of handing out a bonus that has to be wagered many times over, cashback returns a share of net losses on eligible games over a fixed period. It suits players who prefer longer sessions with smaller stakes, because the return does not depend on hitting a particular combination at a specific moment.
Game-particular bonuses appear beside featured games on our site and may provide free rounds on a slot, a percentage increase on a selected table title, or a bet multiplier for a specific round. The Speedau lobby displays every active promotion next to the game it applies to, which keeps the choice straightforward: you see what is running before you decide where to play.
What every offer has in common
All our offers come with wagering requirements, a limited validity period and a maximum wager while the promotional balance is in use. These three figures determine in practical terms whether an offer is generous or demanding. We display them clearly, and we do not stack more than one bonuses on that same deposit unless the offer card explicitly allows it.
Which account conditions apply to casino offers
To claim anything, you need one verified account, one verified payment method and a completed registration. Accounts registered through several address, or accounts sharing a device or payment instrument with an existing customer, fall outside our offer conditions. That rule exists for a straightforward reason: bonus abuse shows up in patterns, and we review them before a withdrawal request is processed.
Age verification is needed ahead of the first deposit, and no balance of credited bonus funds will be released until it is complete. Reaching eighteen on a promotion day does not automatically change an account to an adult account in our system, which is why you should send your documents well ahead of the day you intend to play.
New customer offers are limited to one use per household and per payment method. If you previously held an account with us, even a closed account, the welcome package cannot be claimed again. Reload offers require the account to have made at least one earlier deposit, and cashback settles on the calendar cycle shown on the card showing the offer, not on your individual session length.
Certain promotions do not apply to defined games or game developers. When this applies, the excluded titles remain displayed in the lobby but cannot be used to meet a bonus wagering requirement, and any promotional funds used on them are taken from the balance. We mark games excluded with a small indicator, and the promotion card lists the same exclusions in writing.
Promotion types and their conditions
| Promotion | How it starts | Playthrough requirement | Validity | Key condition |
|---|---|---|---|---|
| Welcome offer | First deposit after registration | Stated per bonus part | Fixed window from credit | One offer per player, per household and per payment method |
| Reload offer | Subsequent deposit within the campaign period | Stated on the offer card | Campaign length, usually several days | Minimum deposit amount; may be limited to one payment method |
| Cashback | Net losses on eligible games over a cycle | None, or reduced rate on selected games | Settled per cycle | Only eligible game providers count toward the calculation |
| Free spins | Promo code or automatic lobby offer | Applies to spin winnings only | Usually 24 to 72 hours | Bound to one game; max bet limit while active |
| Game bonus | Play a featured title | Varies by promotion | Short, often a single session | Excluded games cannot be used to clear the requirement |
Check the requirement column before activating an offer, since ignoring the highest permitted bet cap is the quickest way to lose a bonus. If you cannot discover the promotion card, our support team can restate those conditions, although the card stays the primary source.
Bonus features across our selection of games
Our lobby offers slot games, live dealer table games, jackpot titles, crash-style rounds and traditional casino card games. Bonuses operate in distinct ways depending on the format, and because the features vary considerably, we position them alongside one another rather than grouping them broadly.
| Game category | Typical bonus feature | How the feature applies | Games eligible for offers |
|---|---|---|---|
| Slots | Free spins, multiplier rounds | Spins are wagered at the game's own line and bet settings | Most titles, with selected exclusions |
| Live table games | Percentage boost on eligible bets | Boost applies to the bankroll wager portion only | Selected tables only |
| Jackpot titles | Cashback inclusion | Counted as eligible game for the cashback cycle | All jackpot games unless stated otherwise |
| Crash-style rounds | Bet multiplier offers | Multiplier applies to a winning round within the round limit | Available on selected crash titles |
| Card classics | Reload bonus, cashback | Standard wagering terms with no game-specific change | All card titles in the lobby |
A couple of details are important here. First, bonuses on running-dealer tables typically affect the wagering element of a wager and not the payout, meaning the credited sum is smaller than the advertised figure suggests. Second, crash-style rounds close promptly, and a multiplier offer that you activate mid-session can expire before the round you were waiting for ends. We would rather you watch the card than lose a multiplier to a timer.
Deposits, withdrawals and bonus turnover
Cards, bank account transfers and several digital payment options are supported at the cashier, with the available methods varying by region. A deposit with a promotional bonus is usually credited before the balance of credited bonus funds shows in your account, and the record of the transaction displays the order so you can confirm what was applied.
Withdrawals follow one straightforward sequence: the promotional balance is converted to withdrawable money first, then the remaining cashable balance is paid out to the method you registered with. This sequence explains why a player with a bonus may wait longer for an initial payout than one without credited bonus funds, and why you will be asked for verification before the first withdrawal rather than afterwards.
Turnover is calculated for every offer separately, not at account level. Each bet spending credited bonus funds advances the counter, which remains visible in your balance panel at all times. Once a bonus is cleared, the credited sum steps to your cashable balance; if the requirement is not met, the unused amount goes back to the promotion pool.
Transactions from an unverified account, or payments sent to a method not registered on the account, are put on hold rather than being rejected outright. Adding the method you actually use before you request a payout keeps the process short.
Managing your account and getting help
From your player settings, you can pause, reduce or change your deposit limits, while the same panel provides access to self-exclusion. Changes apply at once, and any active promotion that conflicts with a self-exclusion is closed, with the remaining balance of bonus funds transferred to your withdrawable funds.
Our customer support team runs on the offers directly. If a promotion was credited late, a wager was not credited to a turnover counter, or a withdrawal has been pending beyond the disclosed processing time, provide the transaction reference and we will review and correct the record. Retain your transaction references, as they eliminate almost all the need for follow-up messages.
One final note on how we handle offers: each promotion within our platform has a condition set at the time it is published, and we do not change those conditions for accounts that have already claimed them. If two offers appear to overlap, ask us which one applies to your deposit before you claim, because the larger headline value is sometimes the smaller real value once the wagering requirement is counted.
That is our bonus structure in short: clear conditions, visible counters, promotions tied to the games they actually affect, and support that answers with specifics. Look at the offer listing within your account, choose the offer that suits the way you play, and leave the paperwork to us.